What is your return policy?
We have three types of return options for your convenience:. FREE return shipping is only available for US customers.Please note that Flash Sale items cannot be returned.
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Returns & Refunds
How long does the return process take?
The return process typically takes between 1-2 weeks. Please note that a return shipping fee will be deducted from your refund, calculated based on the original order value (minimum $10, maximum 15% of the order total). Once we’ve received and inspec
How long does the exchange process take?
The exchange process takes between 1-2 weeks, including the time it takes for the item to arrive at our warehouse. Once received and inspected, we will process your exchange and ship your order to the original address provided.
How does your 30-day money-back guarantee work?
All returned items undergo a documented inspection for:
How can I return or exchange an item?
To return or exchange an item, follow these steps:. Click here to begin the process. Use your order number and zip code then select the items you want to return or exchange. Review and submit the request. Print the return label, attach it to the pack