What is your return policy?Updated 20 days ago

Return & Refund Policy

Eligibility & Condition of Returned Items

• You may return eligible items within 30 days of purchase.
• Items must be new, unused, and in their original packaging, with all accessories, manuals, safety seals, tags, and any bundled gifts included.
• Returns showing signs of use, laundering, strong odors, broken seals, or missing packaging/components may receive a partial refund (up to 50%) or be denied after inspection.

We have three types of return options for your convenience:

• Exchange: Return your item and request an exchange this option is free.
• Refund: A return shipping fee will be deducted from your refund, calculated based on the original order value (minimum $10, maximum 15% of the order total).
• Original shipping fees and customs charges are non-refundable.
• Refunds are issued to the original payment method only.
• Store Credit: Return your item for store credit and get an extra 10% to shop with us this option is free.

Please note that Flash Sale items cannot be returned.