Subscription Program

What’s a recurring subscription?

When you sign up for a My Way Hair Subscription, you'll be charged automatically for each order until you cancel or pause your subscription.

Can I cancel a subscription after it's been shipped?

No, managing their subscription and skipping unwanted orders is up to you. To pause, skip, or delay an order, changes must be made four days before the next shipment. Otherwise, the products will be shipped as scheduled.

Can I change the frequency of my shipment after placing my initial order?

Yes! Head to mywayhairdna.com/a/account/login, sign in, and choose the frequency that fits your routine. If you run into any trouble, our team is happy to help at [email protected].

Can I pause my subscription if I'm out of town or need a break?

Yes! To take a break, just log in at mywayhairdna.com/a/account/login, click Pause, and choose how long you'd like to pause. No boxes will be shipped and you won’t be charged during this time. Need help? Email us at [email protected].

Can I cancel my subscription anytime?

You’re in full control. Log in at mywayhairdna.com/a/account/login and select Cancel. If you run into any trouble, our team is happy to help at [email protected].

What is your early cancellation policy?

If you choose to cancel your discounted subscription before the second order, the difference between the discounted subscription rate and the regular rate will be applied to your account.

Is my subscription order eligible for other discounts?

When you choose the Subscribe & Save option, you’re already getting our biggest available discount. Please note that this offer can’t be combined with other promotions.